Research

UX Research · Learning Science · Human-Centered AI

Research exploring how people learn, make decisions, and interact with technology.

Understanding the Impact of Game Design on Cognitive Skill Training

Experimental
Mixed-Methods

Playing games

Investigating how game design elements influence motivation and cognitive skill development in game-based cognitive training.

Theoretical Frameworks
Self-Determination Theory · Cognitive Theories of Transfer

Methods
Experimental Design · Surveys · Semi-Structured Interviews

Analysis
Statistical & Qualitative Analysis

Participants
142 secondary school students, primarily ages 12–14

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Understanding the Customer Journey in Health & Wellness E-Commerce

Exploratory
Interviews

browsing website

Understanding how customers navigate the health and wellness e-commerce experience, and uncovering the needs, pain points, and opportunities that could inform early product decisions.

Framework
Customer Journey Framework

Methods
Semi-Structured Interviews

Analysis
Thematic Analysis

Participants
10 high-purchase-intent customers

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Understanding Player Engagement with a Mobile Game Mechanic

Evaluative
Play Testing

Mobile game research

Combining behavioral data and user research to investigate why players were engaging with a game mechanic less than expected.

Methods
Unmoderated Usability Study · Survey

Analysis
Behavioral Observation · Qualitative Analysis

Participants
5 players

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Evaluating an Advertising Media Planning Experience

Benchmarking
Usability Testing

Planning ad campaigns

Evaluating how advertisers experience the media planning process and establishing a baseline for measuring the experience over time.

Methods
Task-Based Evaluation · Qualitative Feedback

Analysis
Task Success · Time on Task · CSAT · Qualitative Analysis

Participants
13 advertisers

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